Creative Service Lead (Vietnam)

Giới thiệu công ty

Yêu cầu ứng viên

• Proven experience with at least 3 years in leading or supervising design teams in a fast-paced environment
• Strong creative thinking and visual storytelling capability, with the ability to develop concepts from idea to high-quality execution.
• Demonstrated strong expertise in graphic design across digital, print, campaign, and event collateral.
• Ability to provide clear creative direction, constructive feedback, and mentoring to designers.
• Advanced proficiency in Adobe Creative Suite and other relevant creative tools.
• Ability to foster a positive, motivated, and collaborative creative team culture.
• Strong interest in emerging AI and creative technologies, with the ability to leverage AI tools to enhance creative ideas and team efficiency.
• For full details of the accountability, please refer to the Job Description.
• Bachelor’s degree in a relevant field
• Strong eye for layout, typography, branding, composition, and visual consistency.
• Strong collaboration and stakeholder management skills
• Passion for design excellence, innovation, and continuous improvement.
• Appointment to this position is subject to passing mandatory check.
• Strong project management and organizational skills, with the ability to manage multiple priorities and deadlines.
• Ability to display appropriate behaviours in line with the position, RMIT Values and RMIT Leadership Model.

Mô tả công việc

• The Creative Service Lead supports the delivery of high-quality and consistent creative outputs for the Vietnam Marketing, Communications, and University Event teams (called Vietnam Engagement stakeholders).
• Reporting to the Creative & Production Manager, this role leads the day-to-day graphic design function, supervises a team of designers across multiple disciplines, and ensures projects are delivered effectively, on brand, and aligned with business objectives.
• The position also supports workflow coordination, stakeholder collaboration, and continuous improvement of creative processes within the Vietnam team.
• Creative Delivery & Brand Management
• Lead the delivery of graphic design outputs across RMIT Vietnam marketing, communications, and event team
• Provide creative direction and feedback to designers across projects to ensure creative outputs well deliver the stakeholder briefs and aligned with RMIT brand guidelines and quality standards.
• Team Supervision & Development
• Supervise and support a team of graphic, brand, motion graphic, and digital designers
• Allocate work and monitor team workload and delivery timelines
• Coach and develop team capability through regular feedback and guidance
• Foster a positive, collaborative, and creative team culture that encourages motivation, innovation, and continuous growth.
• Stakeholder Management & Collaboration
• Partner with Marketing, Events, and Communications stakeholders for an effective workflow
• Manage project briefs, priorities, and delivery expectations
• Coordinate effectively with internal teams and external suppliers where required.
• Workflow, Quality assurance & Continuous Improvement
• Support the implementation of creative workflows and approval processes
• Closely monitor project progress and ensure timely delivery of outputs
• Identify opportunities to improve team efficiency, creative quality, and collaboration
• Stay updated on design trends, tools, and creative best practices.
• Other duties commensurate with the scope of the role

Quyền lợi

• 13th month Tet bonus
• Private Health Insurance for you and your family, plus Personal Accident Insurance
• At RMIT Vietnam, international exposure meets real-world impact through strong industry and government collaboration. Working at RMIT means building a meaningful career while creating impact in a high-performing environment.
• Professional development and career advancement
• Generous annual leave, sick leave, volunteer leave and public holidays (Christmas and Tet Holidays)
• WHY JOIN RMIT VIETNAM?
• Further insight into our mission, impact and global connections is available in the RMIT Vietnam Profile.
• Competitive remuneration package for candidates.
• Access to state-of-the-art facilities and resources
• A vibrant and diverse campus life and more!

Ứng tuyển

• To be considered for this role, it is mandatory to submit both a resume and a cover letter. Please click on the 'Apply' link provided in this Job Ads to initiate the application process.
• Applications will be reviewed on a rolling basis, and the University reserves the right to appoint prior to the closing date.
• Compliance Requirements
• All academic appointments at RMIT Vietnam must meet University and local regulatory requirements, including English proficiency, background checks, and (for international candidates) eligibility for a work permit.
• English is the language of teaching and communication at RMIT Vietnam. For this role, the minimum requirement is IELTS (General) with a score of at least 6.5 (or equivalent, as outlined in the Recruitment, Selection and Onboarding Guidelines).
• Further guidance will be provided during the recruitment process.
• RMIT UNIVERSITY COMMITMENT
• RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work.
• All staff are expected to share this commitment and contribute to a safer community.
• While carrying out their role, staff are in a position of trust with students.
• Staff have a duty of care to report wellbeing concerns about students through the designated channels and uphold the code of conduct.
• RMIT Vietnam expects all staff members to comply with its Code of Conduct, policies and procedures, which relate to legal and regulatory requirements and our ways of working.
• IMPORTANT NOTICE:
• Please ensure that your application is submitted through our Workday system on the RMIT Careers page. We do not accept applications through other means.
• RMIT Vietnam will never request any fees or payments during the application process. Be vigilant about scams asking for payment to apply.
• For any questions or support, feel free to reach out to our Talent Acquisition team at email
• #RMITVietnam
• Applications Close:
• 4 Oct 2026 11.59 pm