Customer Brand Experience Staff (Automotive Dealer Training Focus)

Mô tả công việc
Job Summary: Responsible for leading dealer training programs and developing, implementing, and monitoring Dealer Operation Standard (DOS) Sales activities to ensure dealer competence and compliance, enhance sales process quality, and execute strategic action plans for a consistent customer experience across the dealer network. Job Descriptions: Major Responsibilities: 1. Dealer Training & Standards Implementation (primary focus) • Training material development:... Qualifications: • Education: Bachelor’s degree in Automotive Engineering, Marketing, Business or related fields. • Knowledge: Having knowledge in Training, Customer Service, or the Automotive industry • Skills: - Training & Presentation: Proven capability in instructional design, curriculum development, and delivering high-impact, engaging training sessions to adult learners. - Analytical & Problem-Solving: Ability to...