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Quản lýBrand Marketing

Brand Manager

Thỏa thuận

Hồ Chí MinhFull-timeđăng 25 ngày trước

JD chuẩn JobShipNội dung đã được JobShip sắp xếp lại giúp người đọc hệ thống nhanh hơn
Kinh nghiệm
Từ 5 năm
Kỹ năng chính
BrandingCRM / LoyaltyCommunityBáo cáo / DashboardTiếng Anh
Quyền lợi nổi bật
Thưởng KPIĐào tạoThăng tiến

Yêu cầu ứng viên

  • Kinh nghiệm: 7 Năm
  • Cấp bậc: Quản lý

Mô tả công việc

  • The Company is seeking a strategic, hands-on Brand Manager to shape how it is understood, trusted, and chosen across the Group brand, B2C customer journey, and partner network.
  • Reporting to the CEO, this role translates strategy, business priorities, product roadmaps, and data into a coherent brand architecture, market narratives, communications, and brand experiences.
  • The role sits within Brand & Communications, a distinct function from Growth.
  • Brand owns positioning, narrative, creative standards, content systems, communications, and brand experience; it partners with Growth on acquisition, distribution, conversion, and CRM, and with the internal partner-network governance team on partner-related programs.
  • The role combines strategic judgment with hands-on execution, builds repeatable systems, uses AI and data responsibly, and leads a lean mix of internal talent and external partners.
  • Key Objectives
  • Establish a clear, credible, and consistent brand across the Group, B2C customer journey, and partner network.
  • Build market authority and trust through evidence-led narratives, market education, executive communications, and high-quality brand experiences.
  • Translate business, product, customer, and market priorities into focused brand choices that support adoption and long-term platform value.
  • Build an AI-enabled brand operating system for research, insight, content, assets, distribution, measurement, and continuous learning.
  • Demonstrate brand contribution through shared metrics covering awareness, association, trust, qualified engagement, adoption, and business relevance.
  • Brand Strategy, Architecture & Governance
  • Work directly with the CEO to develop and evolve the Group's positioning, brand narrative, brand architecture, and strategic priorities.
  • Define clear message hierarchies and audience propositions across the corporate brand, B2C experiences, products and services, and the partner network.
  • Maintain practical brand governance, including guidelines, tone of voice, message frameworks, claim books, and clear Live / Pilot / Building / Planned status.
  • Act as brand guardian across corporate, product, partner, digital, physical, employer-brand, and internal touchpoints without slowing down execution.
  • Market Education, Authority & Executive Communications
  • Turn market signals, company data, customer insight, and domain expertise into distinctive points of view, research stories, and market-education programs.
  • Lead editorial and campaign territories that strengthen the Company's authority, including partner market education and other strategic narratives approved by the company.
  • Develop CEO and expert communications, thought leadership, media narratives, speaking opportunities, and flagship content.
  • Ensure external claims are source-backed, stage-accurate, and reviewed with the relevant data, business, legal, finance, or governance owners.
  • B2C, Product & Business Enablement
  • Participate in business and product-roadmap cadences to understand priorities, customer problems, version plans, dependencies, and proof points early.
  • Partner with business units, Product, Data, and Growth to translate use cases and roadmaps into propositions, go-to-market narratives, launch briefs, and reusable assets.
  • Design connected brand experiences across websites, social channels, PR, events, product education, and lifecycle touchpoints.
  • Maintain clear decision rights: Brand owns narrative, creative standards, and brand experience; Growth owns acquisition, distribution, conversion, CRM, and growth experimentation.
  • Content, Communications & Brand Experience System
  • Build and manage an AI-enabled editorial and content operating system, including insight, message and asset libraries, calendars, workflows, quality controls, source traceability, and learning loops.
  • Oversee the website, social and corporate channels, PR, events, and physical brand presence, ensuring a coherent Group brand experience across every touchpoint.
  • Lead internal communications for Group strategy, leadership messages, major change, culture, and shared priorities. Partner with HR to co-develop the employee value proposition and employer brand, with clear ownership between brand communication and people operations.
  • Prioritize high-value, reusable content over output volume. Use AI to strengthen market monitoring, research, content adaptation, asset management, performance analysis, and learning while maintaining human judgment and review.
  • Community & Partner Network Alignment
  • Own the community proposition, identity, education narrative, content standards, engagement experience, and partner brand direction for partner-facing initiatives.
  • Coordinate with Growth on member acquisition, funnel instrumentation, CRM, conversion experiments, and measurement.
  • Coordinate with the internal partner-network governance team on standards, eligibility, onboarding, training, certification, activation, quality, and governance. Brand does not manage partners or local operations and does not own execution governance.
  • Turn verified partner and customer outcomes into proof, case studies, and advocacy; Brand may define ambassador brand guidelines, while the governance team determines eligibility and execution rights.
  • Measurement, Leadership & Brand Operations
  • Define meaningful brand metrics and baselines across awareness, association, trust, qualified engagement, content and channel efficiency, and contribution to shared adoption or business outcomes.
  • Build regular reporting and learning cycles, connect brand indicators to product and business metrics with the relevant owners, and recommend where to scale, optimize, or stop.
  • Lead and develop a lean, AI-native team; build practical AI capability across employees and partners; decide which work should be automated, augmented, or remain human-led; manage agencies, freelancers, vendors, community partners, budgets, briefs, service levels, and quality.
  • Establish clear priorities, operating cadences, decision rights, and cross-functional handoffs; surface risks and dependencies early and drive decisions to closure.

Quyền lợi

  • Strong data literacy and measurement discipline; able to define useful KPIs, interpret performance, and turn learning into better decisions.
  • Full ownership of strategic initiatives from problem framing and narrative through execution, evidence, and learning.
  • Competitive compensation, full benefits, and long-term career-development opportunities aligned with level and responsibility.
  • A strong portfolio of brand strategy, narrative development, integrated campaigns, or market-education work, with clear explanation of personal ownership and outcomes.
  • Direct exposure to and collaboration with the CEO to shape the company’s narrative across data, finance, transactions, B2C, and a partner network.
  • Room to lead a lean team and partner model and shape how the function scales.
  • Must-Have
  • 7+ years of experience in brand strategy, brand management, communications, content, product marketing, or related roles, with demonstrated ownership of Group-level or multi-portfolio brand priorities.
  • Exceptional Vietnamese writing and communication skills, with working proficiency in English for partner, corporate, and investor-related materials.
  • Ability to synthesize company strategy, customer insight, product logic, data, and complex market topics into clear audience narratives and practical execution.
  • Strong working proficiency with AI for research, synthesis, briefing, content workflows, automation, and quality control — not only ad hoc content generation.
  • Experience managing people (team of 3+), agencies, partners, budgets, and multiple workstreams with high standards and clear accountability.
  • Sound judgment on evidence, claims, confidentiality, brand risk, and the difference between current capability, planned work, and long-term ambition.
  • An AI- and data-enabled environment that values systems thinking, judgment, craft, and accountability.
  • Proven ability to influence senior and cross-functional stakeholders while remaining hands-on in an ambiguous, fast-changing environment.
  • Strong Advantage
  • Experience spanning B2C2C brand building and ecosystem, partner, or community development.
  • Experience working with Product and Growth on go-to-market and adoption, or building a lean brand team, knowledge system, or AI-enabled workflow
  • Experience in proptech, fintech, marketplaces, platforms, or other data-, workflow-, or regulation-intensive industries.
  • Experience in corporate communications, PR, executive communications, research-led thought leadership, or issues management.
  • Ngành nghề: Tiếp thị / Marketing, Tài chính / Đầu tư, CNTT - Phần mềm

Địa điểm & thời gian làm việc

  • Địa điểm: Hồ Chí Minh
  • Hình thức: Nhân viên chính thức
Hạn nộp hồ sơ
Nhà tuyển dụng công bố
28/11/2026 — còn 42 ngày

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