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Quản lýBrand Marketing
Brand Manager
Thỏa thuận
Hồ Chí MinhFull-timeđăng 25 ngày trước
JD chuẩn JobShipNội dung đã được JobShip sắp xếp lại giúp người đọc hệ thống nhanh hơn
- Kinh nghiệm
- Từ 5 năm
- Kỹ năng chính
- BrandingCRM / LoyaltyCommunityBáo cáo / DashboardTiếng Anh
- Quyền lợi nổi bật
- Thưởng KPIĐào tạoThăng tiến
Yêu cầu ứng viên
- Kinh nghiệm: 7 Năm
- Cấp bậc: Quản lý
Mô tả công việc
- The Company is seeking a strategic, hands-on Brand Manager to shape how it is understood, trusted, and chosen across the Group brand, B2C customer journey, and partner network.
- Reporting to the CEO, this role translates strategy, business priorities, product roadmaps, and data into a coherent brand architecture, market narratives, communications, and brand experiences.
- The role sits within Brand & Communications, a distinct function from Growth.
- Brand owns positioning, narrative, creative standards, content systems, communications, and brand experience; it partners with Growth on acquisition, distribution, conversion, and CRM, and with the internal partner-network governance team on partner-related programs.
- The role combines strategic judgment with hands-on execution, builds repeatable systems, uses AI and data responsibly, and leads a lean mix of internal talent and external partners.
- Key Objectives
- Establish a clear, credible, and consistent brand across the Group, B2C customer journey, and partner network.
- Build market authority and trust through evidence-led narratives, market education, executive communications, and high-quality brand experiences.
- Translate business, product, customer, and market priorities into focused brand choices that support adoption and long-term platform value.
- Build an AI-enabled brand operating system for research, insight, content, assets, distribution, measurement, and continuous learning.
- Demonstrate brand contribution through shared metrics covering awareness, association, trust, qualified engagement, adoption, and business relevance.
- Brand Strategy, Architecture & Governance
- Work directly with the CEO to develop and evolve the Group's positioning, brand narrative, brand architecture, and strategic priorities.
- Define clear message hierarchies and audience propositions across the corporate brand, B2C experiences, products and services, and the partner network.
- Maintain practical brand governance, including guidelines, tone of voice, message frameworks, claim books, and clear Live / Pilot / Building / Planned status.
- Act as brand guardian across corporate, product, partner, digital, physical, employer-brand, and internal touchpoints without slowing down execution.
- Market Education, Authority & Executive Communications
- Turn market signals, company data, customer insight, and domain expertise into distinctive points of view, research stories, and market-education programs.
- Lead editorial and campaign territories that strengthen the Company's authority, including partner market education and other strategic narratives approved by the company.
- Develop CEO and expert communications, thought leadership, media narratives, speaking opportunities, and flagship content.
- Ensure external claims are source-backed, stage-accurate, and reviewed with the relevant data, business, legal, finance, or governance owners.
- B2C, Product & Business Enablement
- Participate in business and product-roadmap cadences to understand priorities, customer problems, version plans, dependencies, and proof points early.
- Partner with business units, Product, Data, and Growth to translate use cases and roadmaps into propositions, go-to-market narratives, launch briefs, and reusable assets.
- Design connected brand experiences across websites, social channels, PR, events, product education, and lifecycle touchpoints.
- Maintain clear decision rights: Brand owns narrative, creative standards, and brand experience; Growth owns acquisition, distribution, conversion, CRM, and growth experimentation.
- Content, Communications & Brand Experience System
- Build and manage an AI-enabled editorial and content operating system, including insight, message and asset libraries, calendars, workflows, quality controls, source traceability, and learning loops.
- Oversee the website, social and corporate channels, PR, events, and physical brand presence, ensuring a coherent Group brand experience across every touchpoint.
- Lead internal communications for Group strategy, leadership messages, major change, culture, and shared priorities. Partner with HR to co-develop the employee value proposition and employer brand, with clear ownership between brand communication and people operations.
- Prioritize high-value, reusable content over output volume. Use AI to strengthen market monitoring, research, content adaptation, asset management, performance analysis, and learning while maintaining human judgment and review.
- Community & Partner Network Alignment
- Own the community proposition, identity, education narrative, content standards, engagement experience, and partner brand direction for partner-facing initiatives.
- Coordinate with Growth on member acquisition, funnel instrumentation, CRM, conversion experiments, and measurement.
- Coordinate with the internal partner-network governance team on standards, eligibility, onboarding, training, certification, activation, quality, and governance. Brand does not manage partners or local operations and does not own execution governance.
- Turn verified partner and customer outcomes into proof, case studies, and advocacy; Brand may define ambassador brand guidelines, while the governance team determines eligibility and execution rights.
- Measurement, Leadership & Brand Operations
- Define meaningful brand metrics and baselines across awareness, association, trust, qualified engagement, content and channel efficiency, and contribution to shared adoption or business outcomes.
- Build regular reporting and learning cycles, connect brand indicators to product and business metrics with the relevant owners, and recommend where to scale, optimize, or stop.
- Lead and develop a lean, AI-native team; build practical AI capability across employees and partners; decide which work should be automated, augmented, or remain human-led; manage agencies, freelancers, vendors, community partners, budgets, briefs, service levels, and quality.
- Establish clear priorities, operating cadences, decision rights, and cross-functional handoffs; surface risks and dependencies early and drive decisions to closure.
Quyền lợi
- Strong data literacy and measurement discipline; able to define useful KPIs, interpret performance, and turn learning into better decisions.
- Full ownership of strategic initiatives from problem framing and narrative through execution, evidence, and learning.
- Competitive compensation, full benefits, and long-term career-development opportunities aligned with level and responsibility.
- A strong portfolio of brand strategy, narrative development, integrated campaigns, or market-education work, with clear explanation of personal ownership and outcomes.
- Direct exposure to and collaboration with the CEO to shape the company’s narrative across data, finance, transactions, B2C, and a partner network.
- Room to lead a lean team and partner model and shape how the function scales.
- Must-Have
- 7+ years of experience in brand strategy, brand management, communications, content, product marketing, or related roles, with demonstrated ownership of Group-level or multi-portfolio brand priorities.
- Exceptional Vietnamese writing and communication skills, with working proficiency in English for partner, corporate, and investor-related materials.
- Ability to synthesize company strategy, customer insight, product logic, data, and complex market topics into clear audience narratives and practical execution.
- Strong working proficiency with AI for research, synthesis, briefing, content workflows, automation, and quality control — not only ad hoc content generation.
- Experience managing people (team of 3+), agencies, partners, budgets, and multiple workstreams with high standards and clear accountability.
- Sound judgment on evidence, claims, confidentiality, brand risk, and the difference between current capability, planned work, and long-term ambition.
- An AI- and data-enabled environment that values systems thinking, judgment, craft, and accountability.
- Proven ability to influence senior and cross-functional stakeholders while remaining hands-on in an ambiguous, fast-changing environment.
- Strong Advantage
- Experience spanning B2C2C brand building and ecosystem, partner, or community development.
- Experience working with Product and Growth on go-to-market and adoption, or building a lean brand team, knowledge system, or AI-enabled workflow
- Experience in proptech, fintech, marketplaces, platforms, or other data-, workflow-, or regulation-intensive industries.
- Experience in corporate communications, PR, executive communications, research-led thought leadership, or issues management.
- Ngành nghề: Tiếp thị / Marketing, Tài chính / Đầu tư, CNTT - Phần mềm
Địa điểm & thời gian làm việc
- Địa điểm: Hồ Chí Minh
- Hình thức: Nhân viên chính thức
Hạn nộp hồ sơ
Nhà tuyển dụng công bố
28/11/2026 — còn 42 ngày
Việc làm tương tự
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