Tin tuyển dụng Digital Marketing Manager | Quản Lý Bộ Phận Tiếp Thị Kỹ Thuật Số tại Khách sạn JW Marriott Hà Nội được JobShip tổng hợp từ Indeed. Xem thêm 632 việc làm Digital Marketing trong 7.340+ việc làm marketing đang mở trên JobShip — cập nhật liên tục, lọc theo lương, cấp bậc & địa điểm bằng thanh tìm kiếm thông minh.
Quản lýDigital Marketing
Digital Marketing Manager | Quản Lý Bộ Phận Tiếp Thị Kỹ Thuật Số
Thỏa thuận
Hà NộiFull-timeđăng 167 ngày trước
JD chuẩn JobShipNội dung đã được JobShip sắp xếp lại giúp người đọc hệ thống nhanh hơn
Yêu cầu ứng viên
- Minimum 5 years experience in digital marketing, preferably within the hotel or hospitality industry.
- Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.
- Up-to-date with the latest trends and best practices in digital marketing.
- Education and Experience
- Self-driven & results-oriented.
- Exceptional communication and interpersonal skills.
Mô tả công việc
- Responsible for analyzing and implementing strategies to achieve business requirements.
- The eCommerce Support Manager is responsible for developing, implementing, and maintaining tools and analysis to improve operational performance.
- As requested by senior management, this position will undertake special projects and analyses.
- Supports an environment which promotes service excellence, ensures associate engagement, and focuses on enhancing the guest experience.
- Ensures department goals are achieved through proactive management processes.
- Coordinates major initiatives, deliverables and contributes to the strategic direction of work teams.
- Providing Exceptional Customer Service
- Supports Customer associates
- Coordinates hiring efforts including recruitment, hiring, and associate support within Customer Care & Channel Support. This includes new hire and hourly promoted positions.
- Provides technical expertise and communicates information with other Centers/Business Units to ensure successful coordination of service methods.
- Considers the impact on the customer when taking action or setting policies.
- Modifies specific processes to improve customer satisfaction.
- Breaks down barriers within the department/property to provide superior customer service.
- Managing the eCommerce Support Team
- Oversees eCommerce Support team of 14 Marriott.com Content Management Specialists and 10 Marriott.com Visual Quality Assurance Analysts
- Manages tasks assignments for field support team
- Supervises daily eCommerce Support operations and ensures compliance with all policies, standards and procedures.
- Ensures that regular, ongoing communication is happening within the eCommerce Support department.
- Ensure staff is kept informed regarding new company initiatives, promotions, enhancements, Marriott.com releases, policies, etc.
- Continually communicates a clear and consistent message regarding departmental goals to produce desired results.
- Participates in project updates during the weekly conference call with the eCommerce team.
- Creates Personal Development Plans (PDP’s) with team members to enhance their individual performance and job satisfaction.
- Manages personnel related activities of the Content Management & Visual QA team including completion of performance evaluations, coaching, documenting, disciplinary action, monitoring attendance, etc.
- Actively identifies opportunities to develop members of their work teams on new technology and software, as well as, supports their professional development.
- Facilitates department and team meetings to disseminate new policies and procedures.
- Acts as facilitator and advisor to department service teams and problem solving teams, ensuring the training and completion of objectives.
- Leads associate communication efforts, ensuring successful communication of procedural and service issues.
- Supporting Profitability and Revenue Goals
- Reviews staffing levels to ensure that project deadlines, operational needs and financial objectives are met.
- Monitors service levels, supports initiatives and achieves department goals established for all Marriott Brands by all channels.
- Prepares for anticipated changes due to trends in theory and practices in one’s professional discipline.
- Examines trends in volume; adjusts department staffing and schedules as necessary to meet service level requirements.
- Ensures the department achieves our budgeted goals and makes recommendations for changes and cost saving opportunities.
- Supporting Human Resources Activities
- Verifies incentive qualifiers eligibility and submits to Payroll each period.
- Promotes associate engagement by conducting regular stay interviews/rap sessions with associates.
- Supports the Management Development Readiness Program (MDRP).
- Applies new developments to improve organizational performance or service.
- Develops department policies to support process changes and initiatives.
- Additional Responsibilities
- Provides support for escalated support needs via telephone and email and ensures proper resolution of each, including direct contact with stakeholders when necessary. Effectively responds to and handles problems and complaints.
- Manages the communication of trends via prepared reports to the appropriate personnel, as well as corporate headquarters and other service centers.
- Each associate is expected to carry out all reasonable requests by management which the associate is capable of performing.
Quyền lợi
- 02 months of probation with Full salary| Service charge| Social Insurance
- Attractive remuneration package & 13th month salary
- Baby born gift | Birthday gift| Marriage allowance| Bereavement allowance
- Local and International training course
- Cross training & Cross exposure & Task force opportunities
- Career path in the most respected and prestigious hotel companies in the world
- 05 working days | 02 day-off per week
- Duty meal & Uniform provided by hotel
- Taxi for late night shift| Free motorbike & car parking
- Annual health check
- Associate Appreciation Week | Take-care culture
- Associate special discount for hotel rooms and F&B services at International Marriott properties
- Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub
Địa điểm & thời gian làm việc
- Nơi làm việc: Quận Nam Từ Liêm - Hà Nội
- Giờ hành chính
- Loại hình
- Ngành nghề
- Kinh doanh & tiếp thị
- Vị trí
- Outlet Manager
- 10/06/2026 10:35
- Cập nhật
Ứng tuyển
- Hạn nộp: 28/06/2026 Mức lương: Thỏa thuận
- Nộp hồ sơ ứng tuyển
- THÔNG TIN CƠ BẢN
- Số lượng: 1
- Send your CV (Picture attached & Subject: Candidate Name - Position) to Hoteljob for your application.
- OR Fill in the application form at Loss & Prevention room at JW Marriott Hanoi (No.8 - Do Duc Duc - Nam Tu Liem - Hanoi)
- Interview appointments will be set up for potential candidates as soon as possible.
- Recruitment page: JW Marriott Hanoi - Human Resources
Việc làm tương tự
WordPress Management & Digital Marketing SpecialistKhách đăng dự án (Freelancer.com) · RemoteDigital Marketing LeaderCÔNG TY TNHH XUẤT NHẬP KHẨU PHÁT TRIỂN ĐÔNG DƯƠNG - TẬP ĐOÀN THỂ THAO KINGSPORT · Hồ Chí MinhDigital Marketing ExecutiveCÔNG TY TNHH HAPPY CITIZEN · Hồ Chí MinhDigital Marketing (Mạnh Facebook Ads)Công ty cổ phần Khoa học Dữ liệu · Hà NộiNhân Viên Digital Marketing Bất Động Sản12–15 trCÔNG TY TNHH THƯƠNG MẠI VÀ ĐẦU TƯ SRT MIỀN NAM · Hồ Chí MinhChuyên Viên Digital Marketing15–20 trCông Ty Cổ Phần Đầu Tư K&G Việt Nam · Hà Nội
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