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Tin tuyển dụng E-Commerce Manager tại Hakuhodo Group Vietnam được JobShip tổng hợp từ hakuhodo.vn. Xem thêm 354 việc làm Truyền thông (Marketing) trong 7.480+ việc làm marketing đang mở trên JobShip — cập nhật liên tục, lọc theo lương, cấp bậc & địa điểm bằng thanh tìm kiếm thông minh.

Quản lýMedia & Communications

E-Commerce Manager

HA
Hakuhodo Group VietnamAgency quảng cáo
hakuhodo.vn
Thỏa thuận

Ho Chi Minh CityFull-timeđăng 27 ngày trước

JD chuẩn JobShipNội dung đã được JobShip sắp xếp lại giúp người đọc hệ thống nhanh hơn

Mô tả công việc

  • The E-Commerce (EC) Manager in Integrated Communication Agency is a pivotal role that bridges client business growth in overall to e-commerce execution within an agency network structure.
  • He/ She will lead end-to-end e-commerce services for clients, from strategy and planning to platform execution, while working closely with cross-functional teams across the Group.
  • As the key client-facing EC representative, the EC Manager combines deep EC expertise with a strong business mindset -understanding the overall business strategy and translating it into effective e-commerce execution.
  • View more
  • Job Responsibility
  • ♦ Client Management
  • Primary point of contact for all EC-related client briefings and project management
  • Translate client business goals into clear, actionable EC execution plans
  • Collaborate closely with internal brand, creative, and performance teams to ensure EC strategy stays aligned with business strategy
  • ♦ Execution Partner Oversight
  • (Execution Partner refers to the third-party platform execution partner managing day-to-day EC operations on behalf of clients).
  • Coordinate and supervise the Execution Partner across the full EC project lifecycle.
  • Ensure all deliverables meet client expectations and Brand Agency’s commitments.
  • Proactively manage risks and keep all stakeholders informed and aligned.
  • ♦ EC Strategy & Growth
  • Advise on EC strategies tailored to each client’s business objectives and category.
  • Monitor performance data and deliver continuous optimization recommendations.
  • Track market trends and contribute to EC as a strategic service offering at Brand Agency.
  • Required Skills/ Abilities
  • ♦ Core EC
  • EC Platform Operations: Proficient in operating major e-commerce platforms (Shopee, Lazada, TikTok Shop, Tiki, etc.) and/or owned EC websites; understands end-to-end operations from product listing to fulfilment.
  • Evaluate EC Strategy & Planning: Able to evaluate an EC strategy covering channel selection, catalogue structure, pricing, promotions, and campaign planning aligned with revenue targets.
  • Performance Analytics: Analyses EC data (GMV, conversion rate, CAC, ROAS, LTV) to drive data-informed optimization decisions.
  • Digital Marketing Integration: Integrates EC with broader marketing activities including SEO/SEM, paid social, CRM, email marketing, influencer and livestream commerce.
  • UX/UI for EC: Evaluates and provides actionable feedback to improve user experience across EC platforms.
  • EC Tech & Systems: Understands core EC system architecture (OMS, WMS, payment gateway, API integration); able to communicate effectively with technical teams without needing to write code.
  • ♦ Business & Strategic Mindset
  • Business Acumen: Understands client business models and P&L; positions EC as a revenue growth lever, not merely a sales channel.
  • Brand Strategy: Grasps brand strategy and positioning; ensures all EC activities accurately reflect brand identity and values.
  • Growth Mindset: Committed to continuous learning, experimentation, and improvement; adapts quickly to market changes and evolving EC technologies.
  • Commercial Thinking: Evaluates EC solutions through a cost-benefit lens; prioritizes initiatives with clear ROI and feasible resource requirements.
  • ♦ Project Management
  • Planning & Execution: Develops detailed project plans covering scope, timeline, milestones, and risk registers; monitors progress and adjusts flexibly as needed.
  • Stakeholder & Partner Management: Effectively coordinates multiple stakeholders (clients, cross-functional teams across the Group); manages expectations with clarity and transparency.
  • Risk Management: Proactively identifies risks, escalates at the right moment, and proposes solutions to keep projects on track.
  • Agile / Hybrid PM: Applies flexible project management methodologies (Agile, Scrum, or hybrid) suited to the nature of EC projects.
  • ♦ Communication & Collaboration
  • Client-Facing Communication: Confidently presents, persuades, and defends recommendations in front of C-level clients; communicates professionally with both Vietnamese and English-speaking stakeholders.
  • Cross-functional Work: Works effectively with colleagues across creative, strategy, media, and tech teams; builds consensus and fosters a collaborative cross-functional culture.
  • Presentation & Reporting: Produces professional EC reports, proposals, and decks; presents insights clearly for both technical and business audiences.
  • Experience, Education, Personal Attributes
  • Minimum 5 years of experience in e-commerce management, preferably within a digital or integrated marketing agency.
  • Experience in Social commerce, Affiliate marketing, relationship with MCNs is a plus.
  • Proven track record of managing EC campaigns on Shopee, Lazada, and/or TikTok Shop in Vietnam.
  • Experience in client servicing or account management in an agency environment is strongly preferred.
  • Exposure to IMC, Brand Strategy, or working alongside creative and brand teams is a significant advantage.
  • Bachelor’s degree in Marketing, E-Commerce, Digital Marketing, Business Administration, Communications, or related fields.
  • EC certifications (Google Analytics, Meta Blueprint, Shopee/Lazada Partner, etc.) are a plus.
  • An owner: you take initiative and hold yourself accountable for results.
  • A problem-solver: you break down complex EC challenges into clear, actionable steps and don’t wait for others to find the answer.
  • Adaptable: you thrive in fast-moving, multicultural environments.

Quyền lợi

  • 13th-month salary;
  • Year-end bonus based on performance and business result;
  • Salary review annually;
  • Mobile phone fee allowance based on the company’s policy;
  • Social insurance, health insurance, unemployment insurance (Vietnamese Law);
  • Insurance benefits package;
  • Participate in the company’s training programs, self-studying program (supported by the company).
  • 16 annual leave per year;
  • o Growing business.
  • o Once the employee has passed probation and signed a labor contract, the employee will have other benefits as follows:
  • Annual health check;
  • We thank all applicants for your interest; please note that only candidates whose qualifications closely match the requirements of this role will be contacted for further steps.
  • By submitting your CV, you consent to us processing and retaining your personal information for recruitment purposes, including potential future opportunities.
  • o Working in a dynamic, friendly, and supportive environment.
  • Participate in company events, company trip;
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