Expert, Internal Communication

Giới thiệu công ty

Yêu cầu ứng viên

• 5-7 years of experience in Internal Communication, Corporate Communication, PR or Employer Branding; experience in a large or multinational organization is preferred.
• Proven experience organizing internal events and communication campaigns.
• Familiarity with design/video tools (Canva, Adobe, CapCut, etc.) is an advantage.
• Education & Experience
• Bachelor's degree in Communications, Journalism, Public Relations, Marketing, Business Administration or a related field.
• Competencies & Attributes
• Discretion and integrity when handling confidential or sensitive information.
• Excellent bilingual writing and editing skills in both English and Vietnamese, with fluency in speaking and presentation in both languages. Able to produce polished, error-free content and adapt tone for different audiences and cultural contexts.
• Proficient in MS Office; able to read and analyze basic communication metrics.
• Strategic thinking and strong sensitivity to messaging and organizational context.
• Strong communication, influencing and cross-functional collaboration skills.
• Creative, proactive and detail-oriented, with the ability to manage multiple priorities and deadlines.

Mô tả công việc

• Planning & Execution
• Develop annual, quarterly and monthly internal communication plans aligned with company direction and leadership priorities.
• Execute campaigns on policies, organizational changes, HR programs, strategic initiatives and leadership messages.
• Partner with HR, functional teams and senior leaders to gather information and identify communication needs.
• Content Creation & Management
• Write, edit and proofread content in both English and Vietnamese, including newsletters, all-staff emails, intranet articles, leadership messages, talking points and FAQs.
• Coordinate the production of multimedia content such as photos, videos, infographics, posters and presentations.
• Ensure consistency in tone of voice, brand standards and content quality across both languages, with accurate and natural translation/localization where needed.
• Culture & Employee Engagement
• Organize and support internal events: town halls, year-end parties, team-building activities, cultural programs, and recognition initiatives.
• Develop programs that strengthen engagement and promote core values.
• Support change communication during organizational transitions.
• Channel Management & Measurement
• Manage and optimize internal channels (email, intranet, Workplace/Teams/Slack, digital screens, notice boards).
• Collect feedback, track key metrics (open rate, engagement, participation) and report on effectiveness regularly.
• Recommend improvements to channels and formats based on data and insights.
• Project Management & Collaboration
• Manage budgets, timelines and vendors/agencies for assigned activities.
• Support the Senior Manager on key communication projects; guide junior team members or interns when needed.