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Tin tuyển dụng HCM - CRM Communication Executive tại Maison Retail Management International được JobShip tổng hợp từ careerviet.vn. Xem thêm 360 việc làm Truyền thông (Marketing) trong 7.700+ việc làm marketing đang mở trên JobShip — cập nhật liên tục, lọc theo lương, cấp bậc & địa điểm bằng thanh tìm kiếm thông minh.

Nhân viênMedia & Communications

HCM - CRM Communication Executive

10 Tr - 12 Tr VND

Hồ Chí MinhFull-timeđăng 7 ngày trước

JD chuẩn JobShipNội dung đã được JobShip sắp xếp lại giúp người đọc hệ thống nhanh hơn

Yêu cầu ứng viên

  • Kinh nghiệm: 1 Năm
  • 2+ years’ experience in Marketing or CRM experience in retail is a plus.
  • Ensure timely, accurate, and consistent delivery of campaign messages in alignment with brand guidelines and customer experience standards.
  • Monitor and optimize automation flows to balance reach, personalization, and customer experience.
  • In this role, you will ensure that Marketing and Trade campaigns are executed seamlessly through EDM, Zalo, Web Push, and other CRM platforms, with consistent messaging and high-quality delivery.
  • Optimization & Reporting
  • Provide guidance and knowledge sharing to junior CRM Executives or interns.
  • JOB RELATION
  • Direct superior: CRM Manager
  • DETAILED JOB DESCRIPTION
  • Lead A/B testing and continuous optimization of subject lines, creatives, send times, and segmentation strategies.
  • Collaboration & Support
  • Good sense of design and style.
  • Efficiency in Excel
  • Strive for impact and high performance. Hunger for success with a commitment to getting things done.
  • We are looking for a CRM Communication Executive to take ownership of delivering and optimizing customer communications across CRM channels.
  • Beyond execution, you will be responsible for optimizing communication performance through testing, reporting, and process improvements across all CRM touchpoints. You will also collaborate closely with Marketing, E-commerce, and Loyalty teams to maximize customer engagement.
  • Major internal communication: Marketing, CX, CS, E-com, BI
  • Major external communications: CRM vendors
  • CRM Communication Management
  • Oversee and execute all CRM communication channels (EDM, Web Push, Zalo Broadcast, Zalo Notifications Service) to support marketing and trade campaigns.
  • Develop and optimize customer segmentation strategies for CRM communications across multiple websites and brands to improve targeting, personalization, and campaign performance.
  • Safeguard communication governance, including templates, tone of voice, and consistency across all channels.
  • Conduct in-depth performance analysis of CRM communications and provide actionable recommendations.
  • Act as the key CRM contact point for Marketing teams to plan and deliver campaign communications.
  • Support in evaluating and implementing new technologies, vendors, or best practices to enhance CRM communication effectiveness.
  • Strong analytical skills with great attention to details.
  • Strong project management and organization skills.
  • Cấp bậc: Nhân viên
  • Ngành nghề: Tiếp thị trực tuyến, Dịch vụ khách hàng

Địa điểm & thời gian làm việc

  • Địa điểm: Hồ Chí Minh
  • Hình thức: Nhân viên chính thức
Hạn nộp hồ sơ
Nhà tuyển dụng công bố
05/09/2026còn 23 ngày

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