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Nhân viênSocial Media

Social Media Researcher

Thỏa thuận

Thành phố Hồ Chí MinhFull-timeđăng 224 ngày trước

JD chuẩn JobShipNội dung đã được JobShip sắp xếp lại giúp người đọc hệ thống nhanh hơn

Yêu cầu ứng viên

  • Department: Research & Data
  • Job description ABOUT BUZZMETRICS Buzzmetrics, a member of YouNet Group, is a leading Social Media & E-commerce Market Research company for Marketing Systems.
  • By combining social listening, consumer research, category intelligence and commerce analysis, Buzzmetrics enables brands and agencies to uncover meaningful market signals, strategic insights and emerging opportunities across modern marketing environments.
  • If you are excited about social media trends, data analysis, and providing strategic insights to drive business outcomes, we’d love to meet you!
  • As a Social Media Researcher, you’ll turn real-time conversations and behavioral data into sharp, strategic insights that drive brand growth.
  • Partnering with cross-functional teams, you’ll shape research, spot opportunities, and deliver insights that elevate campaigns and strengthen brand impact
  • Company: Buzzmetrics
  • You’ll analyze trends, audience behavior, and platform performance to uncover what matters most—helping clients lead, not follow.
  • Since 2013, Buzzmetrics has pioneered the application of market research methodologies to social media and digital environments, helping organizations understand market dynamics, consumer behavior and category evolution through social and commerce data.
  • We are looking for a proactive and passionate Social Media Researcher to join our dynamic team.

Mô tả công việc

  • Analysis and Insight Development (35%) Analyze social media data to uncover key insights, trends, and brand or category movements.
  • Identify meaningful patterns in online conversations, sentiment shifts, and influencer impact.
  • Translate data into concise findings tailored to client objectives.
  • Client services (30%) Communicate with clients to clarify research needs and ensure alignment on expectations.
  • Respond to client inquiries related to data, methodology, or insight interpretation.
  • Proactively provide suggestions and updates to enhance client experience.
  • Troubleshoot and resolve project-related concerns from clients. results.
  • Report and Data management (20%) Perform quality checks (QC) on classified social media data to ensure accuracy and relevance.
  • Export and structure data from social media listening platforms.
  • Visualize data through charts, dashboards, and slide decks in alignment with project templates and client requirements.
  • Ensure consistency and clarity in report formatting and visuals.
  • Project Execution (15%) Coordinate with internal departments (e.g., Data, Client Partnership) and external partners (e.g., media agencies, brand teams) to ensure smooth project execution.
  • Document and report any issues or delays, and take corrective actions when needed.
  • JOB REQUIREMENT Education/ Knowledge Bachelor degree in Economics, Marketing or related field.
  • Skill Communication Skills Organizational Planning Skills Analytical Skill Client Relations Presentation Skill Experience At least1 year experiences in market research field/ strategic planner/ account management or related position.
  • Personality Proactive: A self-starter who takes initiative, anticipates needs, and seeks solutions before problems arise.
  • Adaptability: Comfortable in a fast-paced, constantly changing environment, able to adjust to new platforms, tools, and trends.
  • Strong Communicator: Ability to present data clearly and effectively, both written and verbal, and engage with clients or stakeholders confidently.
  • Creative Problem-Solver: Approaches challenges with creative thinking and is always looking for innovative ways to optimize strategies and processes.
  • Others Fluent in Vietnamese and good command of English especially writing Proficient in Microsoft Excel & Powerpoint and Google Spreadsheet & Slides COMPANY

Quyền lợi

  • Competitive salary, 13th month salary.
  • Salary: Negotiable
  • Equipment for work (PC / laptop).
  • Premium healthcare insurance (for Senior level).
  • Chance to learn and understand about Marketing, Market Research, Customer’s Behaviors, Market Updates, Market Information and Trends… Professional and Friendly Working Environment, chance to attend employee’s training and development programs.
  • 12 days of annual leave & 5 days of sick leave.
  • Performance appraisals every year.
  • Standard health check.
  • Occasion-based offerings: Birthday, wedding, maternity, … Parking support.
  • Free in-house entertainment facilities: football, book tree, coffee and snack.
  • Company trip, Year end party, Team building.

Ứng tuyển

  • Application deadline: 01/07 — 31/08/2026

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