Senior Brand Account (Social Commerce)

Giới thiệu công ty

Mô tả công việc

• The Senior Brand Account will own end-to-end account management for a portfolio of brand clients, from pitching and planning through execution and performance evaluation.
• Reporting directly to the Head of Social Commerce, this role is a strategic partner to clients — advising on social commerce strategy across TikTok and emerging platforms — with the opportunity to lead and develop a team, contingent on demonstrated capability and performance.
• The ideal candidate combines strong client-facing account management experience with a data-driven mindset and leadership potential, thriving in a fast-paced, cross-functional environment.
• Account & Project Management
• Own end-to-end project management from planning, pitching, and execution to performance evaluation.
• Be the main point of contact for clients, ensuring smooth and professional day-to-day communication.
• Manage project timelines, deliverables, and budgets with accuracy and efficiency.
• Build and nurture strong client relationships while proactively identifying opportunities for growth.
• Offer strategic recommendations and solutions tailored to client objectives and market trends.
• Social Commerce Strategy
• Develop and implement innovative social commerce strategies, especially on platforms like TikTok and emerging channels.
• Collaborate with internal teams (social media, creative, content, and production) to ensure cohesive campaign execution that aligns with brand goals.
• Stay up-to-date with the latest trends and best practices in social commerce, the creator economy, and consumer behavior.
• Budget & Performance Management
• Manage and allocate budgets across different social commerce activities (e.g., affiliate, content production) to ensure cost-effectiveness and ROI.
• Monitor campaign and project performance using dashboards and reports.
• Translate data into actionable insights and optimize strategies based on performance metrics.
• Team Leadership (upon demonstrated readiness)
• Lead, coach, and develop a high-performing team to meet both individual and collective goals.
• Provide clear direction, constructive feedback, and ongoing support to ensure continuous growth and performance.
• Delegate tasks effectively, ensuring clarity of ownership and efficient execution across the team.
• Note: Team leadership responsibilities will be assigned based on the candidate’s demonstrated capability and performance; candidates without prior people-management experience are still encouraged to apply if they show strong leadership potential.
• 5 - 8 years of experience in account management, ideally within an MCN, e-commerce enabler, or marketing agency environment.
• Strong understanding of TikTok, social commerce trends, and the digital media landscape.
• Demonstrated experience in budget management and performance analysis using data dashboards and reports.
• Excellent communication, presentation, and negotiation skills with a proven ability to manage and influence clients at all levels.
• Strong logical thinking and analytical mindset — able to make data-driven decisions and solve problems effectively.
• Highly collaborative with excellent attention to detail, organizational skills, and the ability to manage multiple complex projects under tight deadlines.
• Leadership capabilities and/or experience managing and mentoring a team strongly preferred; candidates with strong leadership potential but limited formal people-management experience will also be considered.