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Tin tuyển dụng CRM Tech Specialist tại The Customization Group được JobShip tổng hợp từ VietnamWorks. Xem thêm 51 việc làm CRM & Lifecycle / Email trong 6.170+ việc làm marketing đang mở trên JobShip — cập nhật liên tục, lọc theo lương, cấp bậc & địa điểm bằng thanh tìm kiếm thông minh.

Nhân viênCRM

CRM Tech Specialist

TC
The Customization Group
25tr-35tr ₫/tháng

Hồ Chí MinhFull-timeđăng 19 ngày trước

JD chuẩn JobShipNội dung đã được JobShip sắp xếp lại giúp người đọc hệ thống nhanh hơn

Yêu cầu ứng viên

  • → Hands-on, demonstrable experience with agentic AI — workflows you've actually built and run, not just general familiarity with AI tools.
  • → Hands-on with a CRM/ESP platform — Emarsys, Iterable, Braze or CleverTap (or a similar enterprise platform; they work in much the same way).
  • → SQL — you can query and shape the data behind your flows and segments yourself.
  • → Comfortable with APIs, webhooks and data mapping — you can read a payload and know what's wrong.
  • → Working knowledge of email deliverability (authentication, reputation, list hygiene).
  • → Typically 3+ years in CRM/email operations or marketing technology.
  • → Reliable daily overlap with European (CET) hours — our CRM team sits in Riga and Cologne.
  • → Working-level English for a globally distributed team.
  • → Experience across multiple shops/brands or high message volume.
  • → Extra fluency hand-coding HTML/CSS email templates — the basics here are learnable and AI-assisted on the job.

Mô tả công việc

  • Do you like being the reason complex systems just work? We're hiring a CRM Tech Specialist to own the technical layer of our lifecycle marketing — the flows, integrations, and deliverability behind 20+ shops.
  • TCG runs customer lifecycle messaging across 20+ online shops, and the CRM team is only as effective as the systems underneath it.
  • This role owns that layer: the Emarsys setup, the integrations that feed it, deliverability, and the automation logic that turns customer data into the right message at the right moment.
  • You’re the person the marketers come to when a flow misfires or a new integration is needed.
  • The Customization Group is a global leader in mass customization and print-on-demand e-commerce.
  • We manufacture up to 2.5 million unique, personalized products daily across production sites in Germany, Poland, the USA, and Latvia.
  • Millions of customers find us through our 20+ online shops and 1,000+ partner stores.
  • The CRM engine behind those shops is what you'd keep running — and improve.
  • In a nutshell - keep the CRM engine running, wire up new data sources, and make deliverability boringly reliable.
  • → Build and maintain automation flows. Set up, QA and troubleshoot lifecycle flows — welcome, abandoned cart, post-purchase, win-back — so they trigger correctly across shops.
  • → Build and adapt email templates and blocks. Create and modify reusable email blocks and templates (HTML/CSS) — from quick block tweaks the CRM managers ask for, to the occasional new block, to significant variations of existing ones.
  • → Be the technical partner to the CRM team. Turn the marketers' requests into working templates, dynamic content and segmentation logic, and unblock them when something breaks.
  • → Own integrations and data feeds. Connect the CRM platform to shop, order and product data via APIs and connectors; keep the sync clean and monitored.
  • → Guard deliverability. Manage sender reputation, authentication (SPF/DKIM/DMARC), list hygiene and bounce handling so campaigns actually land.
  • → Put agentic AI to work. Use agentic AI hands-on to speed up how you build, QA and document flows, integrations and templates.
  • → Monitor and alert. Set up checks so a broken flow is caught by you, not by a customer.
Hạn nộp hồ sơ
Nhà tuyển dụng công bố
25/09/2026 — còn 16 ngày
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