Luxury Brand Operations Manager

Giới thiệu công ty

Yêu cầu ứng viên

• •Minimum 5 years of experience in Luxury Brand Management, Fashion, Hospitality, Retail, or Lifestyle industries.
• •Proven experience leading cross-functional teams and complex projects.
• •Strong operational planning and execution capabilities.
• •Ability to thrive in a fast-paced, high-standard environment.
• We are looking for someone with:
• You believe luxury is built through discipline, precision, and consistency.
• You think in systems while caring deeply about details.
• You can balance creativity with operational excellence.
• •Professional English communication skills.
• •Excellent communication and leadership skills.
• •High attention to detail with strong aesthetic sensitivity.
• You naturally take ownership, solve problems proactively, and inspire high-performing teams.
• Experience in one or more of the following:
• Preferred Background
• •Luxury Fashion
• •Luxury Hospitality
• •Premium Retail
• •Boutique Hotels
• •Lifestyle Brands
• •Interior Design
• •Architecture
• •Cultural Institutions

Mô tả công việc

• We are not hiring someone to manage daily operations. We are looking a future leader who will help build one of Vietnam’s most respected luxury maisons.
• Lead the daily operations of the Maison and ensure every touchpoint—from the atelier and boutique to events, digital platforms, and VIP experiences—delivers a world-class luxury experience.
• Brand Operations & Business Excellence
• •Lead the operational execution of the Maison’s annual strategic plan.
• •Maintain brand consistency across all physical and digital touchpoints.
• •Develop and continuously improve operational SOPs and Brand Standards.
• •Coordinate cross-functional teams to ensure seamless execution.
• Luxury Client Experience
• •Design and optimize the end-to-end luxury client journey.
• •Ensure exceptional hospitality standards throughout every interaction.
• •Manage VIP appointments, bespoke services, and private client experiences.
• •Continuously elevate service quality in line with international luxury standards.
• Coordinate the execution of:
• •Couture collections
• •Campaign productions
• •Fashion presentations
• •Editorial shoots
• •Product launches
• •Cultural exhibitions
• Ensure projects are delivered on time, within budget, and at the highest level of quality.
• Lead operational planning for:
• •Couture Shows
• •Private Trunk Shows
• •VIP Client Events
• •Cultural Programs
• •International Collaborations
• •Luxury Experiences
• Lead and coordinate:
• •Brand Team
• •Digital & Content Team
• •Creative Partners
• •Designers
• •Photographers
• •Videographers
• •Event Partners
• •External Agencies
• Build efficient systems while fostering a culture of excellence, accountability, and collaboration.
• Founder Office
• Serve as the Founder’s strategic operational partner by:
• •Coordinating priority initiatives.
• •Managing strategic projects.
• •Monitoring execution and timelines.
• •Preparing executive reports and presentations.
• •Following up on key decisions across departments.

Quyền lợi

• •Competitive salary: VND 30 - 50 million/month (based on experience and capability).
• •Performance bonus linked to business and brand objectives.
• •Career progression toward Head of Brand Operations, General Manager, or Chief Operating Officer (COO).
• •Direct collaboration with the Founder.
• •Opportunities to contribute to international luxury fashion and cultural projects.