Tin tuyển dụng Senior CRM Expert tại The Customization Group được JobShip tổng hợp từ VietnamWorks. Xem thêm 51 việc làm CRM & Lifecycle / Email trong 6.170+ việc làm marketing đang mở trên JobShip — cập nhật liên tục, lọc theo lương, cấp bậc & địa điểm bằng thanh tìm kiếm thông minh.
Nhân viênCRM
Senior CRM Expert
Thỏa thuận
Hồ Chí MinhFull-timeđăng 21 ngày trước
JD chuẩn JobShipNội dung đã được JobShip sắp xếp lại giúp người đọc hệ thống nhanh hơn
Yêu cầu ứng viên
- → Hands-on, demonstrable experience with agentic AI — workflows you've actually built and run, not just general familiarity with AI tools.
- → Typically 5+ years in CRM/lifecycle/retention marketing, including owning strategy, not only execution.
- → Deep hands-on command of a CRM/ESP platform (Emarsys, Iterable, Braze, CleverTap or similar).
- → Strong on segmentation, testing and measurement — you reason from data.
- → Proven results improving retention or lifecycle KPIs you can talk through concretely.
- → Reliable daily overlap with European (CET) hours is a firm requirement for this role — our CRM team sits in Riga and Cologne.
- → Working-level English for a globally distributed team.
- → Multi-brand or multi-market CRM experience at scale.
- → SQL for self-serve analysis.
Mô tả công việc
- Have you owned a lifecycle strategy and moved the numbers — not just shipped campaigns? We're hiring the senior CRM seat: the person who sets the retention roadmap across 20+ shops and raises the bar for everyone around them.
- TCG reaches millions of customers across 20+ shops, and retention is where a lot of the value sits.
- This role owns the lifecycle strategy end-to-end: which programs we run, how we segment, how we measure, and how we keep improving.
- You’ll set direction, dig into the hard problems yourself, and lift the whole team’s craft.
- The Customization Group is a global leader in mass customization and print-on-demand e-commerce.
- We manufacture up to 2.5 million unique, personalized products daily across production sites in Germany, Poland, the USA, and Latvia.
- Millions of customers find us through our 20+ online shops and 1,000+ partner stores.
- Retention across that footprint is the lever this role owns.
- → Own the lifecycle roadmap. Decide which retention programs we run across shops and why — welcome, retention, win-back, loyalty, reactivation.
- → Lead segmentation & targeting strategy. Define how we slice audiences and match message to moment across brands.
- → Own measurement. Set the KPIs, run the tests, and turn results into the next round of improvements.
- → Raise the bar. Mentor the CRM team, review work, and set the standard for quality and process.
- → Partner cross-functionally. Align with brand, product and data teams on the retention agenda.
Hạn nộp hồ sơ
Nhà tuyển dụng công bố
23/09/2026 — còn 14 ngày
Việc làm tương tự
Chuyên Viên Email MarketingCÔNG TY TNHH ATM INTERNATIONAL · Hồ Chí Minh[HN] Product Owner (LMS, CRM, ERP, AI Project), Làm việc T2-T618–25 trSAPP ACADEMY - Công Ty Cổ Phần Giáo Dục SAPP · Hà NộiPresales/Consultant (CRM,Salesforce)Công ty TNHH Tích hợp Hệ thống Quản lý Quốc tế · VietnamMarketing Strategist for Launch Events Near Washington, DCKhách đăng dự án (Freelancer.com) · RemoteCampaña Email Marketing EfectivaKhách đăng dự án (Freelancer.com) · RemoteInbound Telecaller for SaaS CRM StartupKhách đăng dự án (Freelancer.com) · Remote
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